| Address: | Chandan Niketan, 52A Shakespeare Sarani, Kolkata - 700017 |
I have purchased a two wheeler from velocity motors, yamaha. The vehicle was delivered to me on 20.07.2020. The dealer has charged a total of rs. 89600.00 for the vehicle. Out of rs. 89600.00, rs. 10870.00 was charged for rto registration, rs. 6033.00 for insurance premium, rs. 555.00 for warranty, rs. 367.00 for road side assistance and rs. 71860.00 was the ex-showroom price of the vehicle.
After making several requests on 29.08.2020 the dealer has furnished me a receipt of rs. 7038.00 against rto payment and a receipt of rs. 5472.00 for insurance premium.
After finding out the discrepancies i have asked the dealer to refund which was refused by them. I have also lodged a complaint to the yamaha through their customer care number but no action has been taken by them in this regard. Further i have not been given any record or receipt for the amount charged on account of warranty and road side assistance.
Resolution sought for: refund the excess amount taken on account of rto and insurance charges. Provide documents/receipt in respect of amount charged on account of warranty, and road side assistance or refund the amount taken in this regard. Was this information helpful? | 
