[Resolved] Yamaha Motor India — facing problem with fuel injector & fuel pump | |||||
I have purchased yamaha r15 in the 2015 now its 3 yrs old bike it was going good for 3 yrs but recently i m facing a problem with fuel injector and fuel pump for this problem i went to yamaha service center at the 1st time i showed them the problem they told me the battery is not charging but that time i told them that i have already change the old battery into new than the mechanic told me that the charger is not charging the battery properly that's why this problem is getting than i have asked them to replace the charger they gave me quotation for the same but that time i have decided to change the charger in the next few days due to financial problem. Than after few days i went again to the service center with the same problem this time i told them to check the bike by saying that while riding suddenly bike get shutdown and many time it twitches this goes every time while riding. They have suggested me to clean the fuel tank and fuel injector too for this they have charged me an amount of rs.1300 including a oil of yamaha to into the fuel tank by saying that this will always protect your injector and fuel pump but finally no solution for the same and again after few days i went back to the service center now they are saying to replace the fuel pump which cost around 5 to 6 thousand but they are not ready to give guarantee for the pump by saying that its electronic part. Kindly help me for the same Was this information helpful? | |||||
Mar 22, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Feb 16, 2018 Yamaha Motor India Customer Care's response Hi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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