[Resolved] Yamaha Motor India — fascino mileage

9845542265

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560098

I would like to bring to your notice that i bought my YAMAHA Fascino Scooter in oct 2017.The PACER YAMAHA showroom staff claimed that the mileage would be around 50 kmps/ltr after the 2nd service and would be around 40 before the 2nd service.
Till the 2nd service i used to get a mileage of around 38kmps/ltr.But after service, it decreased to around 32/ltr.
A month back, i left my fascino at PACER YAMAHA centre in Rajarajeshwarinagar and explained the same to the service in charge.He opened the job card along with other minor complaints.Subsequently the vehicle got ready in 3 days as they claimed were unable to arrange for a spare which they would get 4 days later.

Unfortunately, that 4 days still has not come and the mileage also has not improved inspite of their assurance that they have done accordingly.

KINDLY TAKE UP THE MATTER SERIOUSLY AND ENSURE THAT THE PROBLEM IS SORTED OUT IMMEDIATELY.

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Aug 20, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Yamaha Motor India Customer Care's response Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha