[Resolved]  Yamaha Motor India — Fascino scooter

Address:Dehradun, Uttarakhand, 248001

Dear Yamaha,
I had purchased your product Fascino Scooter on[protected]and paid in full. You fool people by commitment of 66KM/LTR. since then i have been monitoring everyday but i get only 30KM/LTR mileage.
there is no response from the service center tried and explained them but nobody cares. jut today i went there to de servicing of this scooter i reached at 2 pm afternoon but service center said we dont have people available please visit tomorrow. and gave me no confirmation whether it will be done tomorrow or not.
Now as all your promises are false so i will file a lawsuit/ petition against your company and expose your lies..Please within this week's time..

Service Engineer who said he was only in the center - Sachin
Service Center Name- Seventy Moters Dehradun Uttrakhand 248001

Thanks,
Rajesh
+91-[protected]
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Dec 18, 2016
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2016
Yamaha Motor India Customer Care's response
Dear Rajesh,
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I have made payment in full by cheque on 22.10.2016 Rs 57, 125/- but till date RAYZR scooty not yet received. I am surprised regarding service of M/s. Tanuska Auto of Kestopur showroom. Kolkata (Ph.[protected] Try to resolve immediately or pay back with interest in full. Name: Sayanti Patra ( [protected])
Yamaha Motor India Customer Care's response, Nov 15, 2016
Verified Support
Dear Pratap,
Greetings from Yamaha.
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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