[Resolved] Yamaha Motor India — fascino scooter spares fare not matched.

Potoju

from Cuddapah, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh
Website:	Yamaha scooters

Hi sirb,
I have purchase fasino horn push button at chodavaram yamaha showroom on 26 sep 17, i will pay rs.120.00. The next day again it was broken now i have purchase same product at anakapalle yamaha showroom but i have pay rs.40.00 rupees only. So i have complaint to chodavaram shoroom marketing manager but he is not responding and he say that is survice charge. Why is taken extra charges without servicing so kindly request to rectify my complaint other wise i will complaint to jagograhak.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Dec 5, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Nov 02, 2017

Updated by Potoju Hi sir,
I am sridevi from vizag. I would like compliant to two different location showrooms. I had purchase fascino scooter spare horn push button at chodavaram showrooms dt 26 sep 17 .showroom charges 120.00 rupees but printed rate 40.00 rupees only.the next it was broken again i had purchase same think at Anakapalle showrooms dt-29 sep 17.charges 40.00 only so I will complaint to chodavaram showroom marketing manager but he is not responding, he say that is service charge.why i pay the extra charge without servicing.so I request to Yamaha management's quick action this complaint otherwisw i will copmlaint cosumer court. Thanking u .

Verified Support

Nov 03, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Related Yamaha Motor India reviews

View all 3270 Yamaha Motor India Reviews

Comments

sumitsandhya

from Dhupgari, West Bengal

Mera new zr scooty ka mileage bahut kam de raha h Jo 23/10/17 ko krishnanagar yamaha showroom se liye the or tank full kar 87km chala h or ab fuel ka kata E Me dikha raha h

Yamaha Motor India Customer Care's response, Nov 6, 2017

Verified Support

HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha