[Resolved] Yamaha Motor India — Fascino shock absorber quality

Prabhuraj Kulkarni

from Bengaluru, Karnataka

Address:

560098

Hi,

This is Prabhuraj Kulkarni and I'm writing this mail to convey Yamaha motors that the spare parts used in Fascino are of low quality and doesn't comply to standards.

My scooter shock absorber got worse within 2 years o[censored]sage and the same has been communicated to Yamaha showroom in Raja rajeshwari nagar bangalore and since from 3 days they are telling they don't have stock and they are not ready to give warranty for the spare part which is not acceptable as a customer.

Please direct to the respective showroom and take action.

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Apr 6, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Yamaha Motor India Customer Care's response Dear Prabhuraj Kulkarni,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha