[Resolved] Yamaha Motor India — fascion

Sameer Sangha

from Jammu, Jammu and Kashmir

Address:

New madhopuri Ludhiana Punjab, Ludhiana, Punjab, 141008

Dear all
I have buy a yamha fascino from 2 months back. Pb 32 z 7840 from Ludhiana gitansh autos The sales representative committed me all the promises faked.. Just to sell your deal.. After all faked promises he committed me for the seat cover of the vehicle free with the deal but today yet not received. As per company. Said the Yamaha motors not provide us of the seats cover that's why he couldn't stand his commitment. Today am coming for the no. Plates of my vehicle and again sales representative said me the same.. Of his commitment. Now am today stand in the gitansh autos Ludhiana service dept. There is no facility for the customer lounge also.. Today temp is 44degree but in customer lounge there are no AC works. And also no arrangements for customers water service.. How you are license to that's co. If they doesn't provide customer services. I really very upset to buy from this..

Regards

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Jul 21, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Jun 13, 2019

Updated by Sameer Sangha Dear all
I have buy a yamha fascino from 2 months back. Pb 32 z 7840 from Ludhiana gitansh autos The sales representative committed me all the promises faked.. Just to sell your deal.. After all faked promises he committed me for the seat cover of the vehicle free with the deal but today yet not received. As per company. Said the Yamaha motors not provide us of the seats cover that's why he couldn't stand his commitment. Today am coming for the no. Plates of my vehicle and again sales representative said me the same.. Of his commitment. Now am today stand in the gitansh autos Ludhiana service dept. There is no facility for the customer lounge also.. Today temp is 44degree but in customer lounge there are no AC works. And also no arrangements for customers water service.. How you are license to that's co. If they doesn't provide customer services. I really very upset to buy from this..

Regards

Verified Support

Jun 14, 2019

Yamaha Motor India Customer Care's response Dear Sameer sangha

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha