[Resolved]  Yamaha Motor India — Faulty Spares Parts Delivered & Fake Promises PROMISES

Address:Speed Auto (vrb) Yamaha, Vichare Compound, Dharma Nagar, Yogi Nagar Marg, opp. Aura Hotel, MHB Colony, Mhada Colony, Borivali West, Mumbai 400092

I replaced a disc n pad which came out faulty, but the service engineer (Randhir Pawar) and G.M (Rakesh Verma) are not replying with proper resolution. They earlier said to me that, will clear it as soon as my old issue gets resolved. Now when i am asking them about the refund/replacement of spares, they are not replying me properly. Its almost a month gone and still the resolution is not solved. This is how the above said engineer and GM are treating me, making fool with fake promises and commitment. If this is the thing i will go ahead and take a legal action against as well. I have a ll call recordings, conversations, bills, etc. I want a resolution in a couple of days time.

Service Centre details,
Speed Auto (vrb) Yamaha, Vichare Compound, Dharma Nagar, Yogi Nagar Marg, opp. Aura Hotel, MHB Colony, Mhada Colony, Borivali West, Mumbai, Maharashtra 400092

Other address
India Yamaha Motor Pvt. Ltd. A-3, Industrial Area, Noida-Dadri Road, Surajpur -201306 Distt. Gautam Budh Nagar (U.P.) India. Phone : +[protected], 2350634, 6718210 Email : [protected]@yamaha-motor-india.com
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Jan 3, 2023
Complaint marked as Resolved 
Resolved
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2022
Yamaha Motor India Customer Care's response
Dear vaibhavpadia

We regret for the inconvenience caused.
We request you to please share your contact details with us to assist you further.

Regards,
Team Yamaha India
Aug 13, 2022
Updated by vaibhavpadia
My contact number is [protected]..

Don't tell me that my number is not available or out reach..

Awaiting for your call.
Aug 17, 2022
Updated by vaibhavpadia
As per the details above asked by YAMAHA, i shared my details, but till now no such calls from their side.

This shows that Yamaha support are full of liars, they just give fake promises and commitments.

Such a shame on these people
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