[Resolved] Yamaha Motor India — fraudulent service partner - pearl yamaha hyderabad | |||
I am a loyal customer to yamaha. I am so loyal that till date all my 7 years services are with yamaha services only. And, on a recent launch of r15 v3. I thought of buying one. But, recently i moved to hyderabad from bangalore and i own a r15 2011 model. Till date i never had an issue with service anywhere i go. Always my bike was at its best. Two weeks back i gave my bike for service at pearl yamaha gachibowli and i am shocked with such a pathetic service. 1. I gave for general service, includes oil change and top ups. (They played around with my air filter for some reason and my bike make a dabba sound now) 2. I asked for brake bush replacement. (They tampered my braking unit and dented it badly. Due to that my brake unit stuck my rear wheel completely) on my return to fix it, they said some other problem which needs to get replaced and costs 1500/-. 3. Unnecessarily they changed my chain kit for no reason. On overall i gave them a well performing bike for service and got a under-performing bike back. I suggest not to give them for service. They are utterly worst. The funny part is i went to a local mechanic and ask if can fix it.in 3 hours he fixed it and charged 350/-. Was this information helpful? | |||
Aug 6, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jul 06, 2018 Yamaha Motor India Customer Care's response Dear Vishnu Vardhan Daley, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
 1 Comment | |||
Comments
I am unable to enjoy my r15 v3 ride as i get my wrist paining in after 10 min of ride only. plz suggest if i can use any handle bar riser to make it more comfortable and stop giving much body weight on my wrist
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306