[Resolved] Yamaha Motor India — Front shock absorber is also not working, battery is dry and my self starter is not working

vspurushothaman

from Bengaluru, Karnataka

Address:

641006

It is my 2nd complaint, my vehicle chasis no - me1re1211g0029001 (Saluto). I have purchased this vehicle in jan'18. After purchase of this vehicle i got severe back pain because of rear shock absorber did not function properly. I have made complaint & same is replaced now. I told the service engineer that the front shock absorber is also not working, they told me that because of the rear shock absorber it is not functioning, now also i feel it is not working. Within 6 month the vehicle battery is dry and my self stater is not working & horn not working. I am totally disappointed with the vehicle performance.

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Aug 23, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2017

Yamaha Motor India Customer Care's response Dear Customer,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha