[Resolved]  Yamaha Motor India — front suspension issue

Address:Hyderabad, Andhra Pradesh, 500078

Dear Team
I bought the FZS-FI 4 days back, I had lot of expectation on Yamaha Brand but all of them went into vain because the brand new bike has front suspension issue. My 11 years old bike is running smoother than this. I exactly don't know what might be the reason for the too much wobbling in handle. The main reason for which i brought the new bike is for smooth riding experience but this is no where near to my expectations.

Request you to look into this issue.
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Aug 14, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2018
Yamaha Motor India Customer Care's response
Dear Prathap Reddy D,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

After the complaint i received a call from yamaha and they asked me to visit nearest dealership. I went to the dealer from where i had purchased the vehicle, Ashoka motors mettuguda hyderabad.
Informed them about the complaint and asked them to resolve the issue and also do the first service since it reached 950 kilometers. They after service took the vehicle for trial and after trial they are just convincing me that there is no problem. They are not interested to solve the issue. Now im helpless
Service is worst as i didn't expect this type of aftersale service from the Yamaha.
I took the trial of 3- Fzs of my friends all of them are buttersmooth, Only i got the defect piece.
Dear team Yamaha pls take my complaint seriously and provide me a solution at the earliest.
Yamaha Motor India Customer Care's response, Aug 7, 2018
Verified Support
Dear Prathap Reddy.D,

Greetings from Yamaha!!
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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