[Resolved]  Yamaha Motor India — front visor get damaged

Address:Balaji Automobiles, In front of silveroak hotel, Magarpara Rd, Bilaspur, 495001, 495001

I am trying to reach yamaha from last one months, my complaint id is iym:0016279 on 28th november 2019 i received call from balaji yamaha bilaspur they are saying to bring bike again, and leave... I went and gave them my bike and i clearly mentioned feviquick will not work, and they stick and which melted my plastic part also and looks so dirty, and inserted foam inside my visor which lifted the fitting, that day only i tried to call them but they didn't receive my calling, next day again on calling to yamaha care they are saying to visit to dealer again, i[censored]r family member is treated wrong by a doctor will u take him/her to the same doctor..?? Will u?
I tried to reach you through customer care number but ai is saying to contact dealer. Am i fool again i will go to the dealer centre who broked my visor lock and did there jugaad. I am requesting u to provide me a satisfying solution or else i will take legal action, your service is mentally harassing me, it's my first bike and didn't expect this form a japanese brand this type of service and quality. I trusted you because of japanese brand (Yamaha) believe in quality.
I want replacement.
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Jan 15, 2020
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
Yamaha Motor India Customer Care's response
Dear Aadarsh Yadav,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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