[Resolved]  Yamaha Motor India — fz 2.0 150cc 2018

I brought a new fz on 20th july from prince yamaha udhyog nagar new delhi. Today i went there for my 1st free service but they have charged me extra 617rs. For oil i know charges would be extra which they have used for 305rs 4 stroke engine oil however my bike is 5 stroke. Secondly they told me filter which cost is 50 rs in market.. Its nt fair they have told me i'll be getting free 9 services from yamaha so what's the benefit for free service if you have to charge me in every visit and they also told me that twice they gonna charge me 620 n later it will increase to 920... Pathetic experience... So bad...
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Oct 17, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2018
Yamaha Motor India Customer Care's response
Dear Rohit Kumar

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Engine number miss match invoice as actual

Yamaha Motor India Customer Care's response, Sep 17, 2018
Verified Support
Dear Arun Vn,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 08:00 P.M.

Regards
Team Yamaha

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