[Resolved] Yamaha Motor India — Fz16

karthi sk

from Chennai, Tamil Nadu

Address:

641017

I need a help. I am facing a problem with my fz16 2009 model...i have done a total of 80k kms and recently did head lapping an cylinder kit change with engine bearings at the Yamaha authorized service center in Coimbatore.

Problem: upto 500kms i didn't face any problems it was smooth. But after that suddenly when i down shifted the gear from 3rd to 2nd the bike totally stuck, the back wheel is completely locked without any movement. And Everytime i shift gears it give me a noise. Again downshifting stops the bike at the spot.
What are the possible reasons for it. Service center guys aren't able to identify the actual problem. Im pissed off help me please!

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Mar 30, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Yamaha Motor India Customer Care's response Dear karthi sk,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Comments

Gowthamvr7

from Taliparamba, Kerala

Hello... . . This is Kumar. I bought a Yamaha S Z Version 2.0 and the bike front - handlebar to front wheel that area is worst condition. Handlebar is bend and balls are jammed. very very worst service of that yamaha dealer and yamaha factory.