[Resolved] Yamaha Motor India — fz25 brake pad

Tarang Dharnidharka

from Mumbai, Maharashtra

Address:

Borivali, Mumbai City, Maharashtra, 400101

I have replaced my front brake pads on the 4th service at 10450 kms in may 2019 and to my surprise the brake pads have already worn out and have caused damaged to my disc. Total kms is 13000 as on date. Such low quality product is not at all expected from yamaha. I am really worried whether the replacement of the brake pad was done or the brake pad wasnt touched at all during the service. I demand a complete checkup of my brakes and a replacement of the brakepads and disc in case damaged. I would appreciate quick action from yamaha.

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Nov 1, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

Yamaha Motor India Customer Care's response Dear Tarang Dharnidharka

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha