[Resolved] Yamaha Motor India — fz25 handlebar vibration - due to front wheel issue in new bike | |||
Hi, I purchased my bike at jan 1st. I have faced handle bar vibration from my purchasing date and the same day i informed to show room.. They told me to check air. After i comes we ll check on first service. Today i gave service to the same showroom service center nd mentioned issue also.. Finally the mechanic called me to told i checked every thing but still vibration is not reduced we are also suspecting issue with the wheel. I feel this issue is happening from first day of purcahse. What is may question is how it happens on new bike? Who is responsible for this? Why you are giving this much un quality products? And one more is this bike cross the proper testing? If yes means why they are not found this issue at testing time? Was this information helpful? | |||
Apr 1, 2020 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jan 31, 2020 Yamaha Motor India Customer Care's response Dear Sir, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha Verified Support Feb 06, 2020 Yamaha Motor India Customer Care's response Dear Sir, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha Verified Support Feb 28, 2020 Yamaha Motor India Customer Care's response Dear Sir, We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected]. Regards, Team Yamaha India | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Thankyou.
We regret for the inconvenience caused.
We request you to please share your contact details with us to assist you further.
Regards,
Team Yamaha India
We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number: 1800-420-1600.
Regards,
Team Yamaha India