[Resolved]  Yamaha Motor India — gear shift problem heavy sound

Address:New Delhi, Delhi, 110055

I have purchased bike on 31/5/2017 and from day one gears are shifting very hard. Initially i thought it might be due to new bike after a run problem will be solved but it increased more so i complained about it many times even on very first service i told to do so but still noise was there and after 15 days it was again so became hard and then on second service i again told to fix, that is today but no one entertained it properly and problem after service has increased far more. I had a good feedback of yamaha bikes but it has brought me shere bad experience and i want this to be fixed on immediate basis.
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Nov 5, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

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Am purchased Yamaha facino on 20/2/2016...by still run 8000 something the backside sheck up gear was damaged they told no worranty about that ...nd can't be replaceble new one.
Yamaha Motor India Customer Care's response, Oct 4, 2017
Verified Support
Hi,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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