[Resolved] Yamaha Motor India — given for service and not getting a proper response to get the bike back from erode supreme yamaha

Ajay Jr

from Chennai, Tamil Nadu

Address:	638002
Website:	Supreme Yamaha service

It's the first time ever worst service or behaviours given by the supreme yamaha service providers. They have given the estimate time as 05.45, but i didn't get a call back from them. I called them at 06.00pm and then at 06.45pm and then at last 08.00 pm. But only they have informed will call back. But they didn't turned back and called back. It was very very irritating and i have called these many times and didn't get a proper response. Need a very clear explanation from the concerned team and a solution that i have to pay for the service and if this is a kind of service by the service providers why did i want to pay??? I have come from coimbatore to erode just for the service itseems. But???

My contact details
Ajay
[protected]

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Mar 1, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2018

Yamaha Motor India Customer Care's response Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha