Yamaha Motor India — Helmet not issued yet purchasing the vehicle

Address:Yamaha platinum motors, gajuwaka, Visakhapatnam

I have purchased the Yamaha MT 15 bike on 13 April 2021. Showroom employee had promised me of giving helmet by placing order within 10 days of purchase and registration, as they don’t have stock at the time of purchase …. And its 15 days now still I didn’t get the helmet from the company…….i suggested him that I’ll buy a helmet from 3rd parties other than showroom as they don’t have the stock…….but they denied the proposal, saying its not possible to register the vehicle with helmet invoice bought from outside other than showroom…..

The service and hospitality at the yamaha showroom gajuwaka, Visakhapatnam (platinum motors) is too bad.
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Yamaha Motor India customer support has been notified about the posted complaint.
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Dear satwik macharla,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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