[Resolved] Yamaha Motor India — I am complaining about the bike-service done by yamaha perfect riders.

praveenkaramadi

from Bengaluru, Karnataka

Address:	560069
Website:	www.yamaha-motor-india.com

4 months back i had purchased fz-fi bike from yamaha perfect riders bannerghatta road bangalore, 25th nov 2016 i had done second service. Next day i started my journey towards my native its about 600km. I was reached around 250km suddenly my bike got stopped and i found smoke near engine, then i called to nearest yamaha service center, they told me to check the engine oil when i checked there was no dry bolt. I took my bike to davangere yamaha service center they told bolt was not tightned to so during your ride it has been fell down and same thing i told to yamaha perfect riders service center and they communicated with davanagere service center people. They accepted fault has been done by them and they told they will replace the parts, but for me i want new bike or new engine to be replaced.

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Jan 18, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Yamaha Motor India Customer Care's response Dear Praveen karamadi,

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha