[Resolved]  Yamaha Motor India — I gave my bike 54 days back, still didn't receive it

Address:Hyderabad, Andhra Pradesh, 500079
Website:Yamaha

I met with an accident and gave my vehicle to Yamaha showroom for parts replacement on Dec 30 2016 then joined in hospital for treatment. I discharged from hospital, yet my bike didn't see the light of the day. January went and it's February 21. Yet I couldn't get my bike. All they say is that their place is under Renovation process. So I have to wait. Initially they told they will finish the entire process in 4 days. Meanwhile I called them many times, all they say is come now and collect. When I go there they say can I come in 2 days. This went on and on for 54 days. Today they told I can collect my bike in 1 hr. When I went there, they told they misplaced my bike keys. And they were asking me to look for duplicate keys. All these days, as I don't have biken i took taxis for travelling. I lost my money and my patience. I have all the documents supporting this statement, taxi bills and calls recorded. I wanna lodge complaint in consumers court as my dad himself is an Advocate, this would be the only solution I see now and ever.
Thanks
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Apr 1, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
Yamaha Motor India Customer Care's response
Dear Hari Nalla,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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