[Resolved]  Yamaha Motor India — I have received faulty bike while we have purchased.

Address:Pune, Maharashtra, 411033
Website:Yamaha customer service

I have purchased my bike (Yamaha as rr) as on 2015.
But i have received faulty bike. We have facing only 1 problem since while purchase bike (Sz rr), also still not resolved my problems from our bike service provider's. I have complaining regularly but it's not done from our side all the workers and also service provider's are layer and unprofessional.
They did not mine customer complents and satisfaction, they are working for salary only in pcmc pune.
I have complaining since last 3 years regularly to kamala yamaha (Pimpri, pune), but finally kamala yamaha sells and services has been closed as in last year and new sellers are opened our showroom in there and also all staff is regularly moved from kamala yamaha to new dealer, not only me all customer are erected to all staff.
I requesting you that please resolve my problems or suggest also please please and please remove all staff from there for good customer satisfaction and services.
Was this information helpful?
No (0)
Yes (0)
Jun 26, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
Yamaha Motor India Customer Care's response
Dear Channaviresh Mamdapure,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Where is your roll free number????
All the numbers are incorrect ...
So how can we register our complaints????
Please provide live roll free number asap.
Thanks
Channaviresh Mamdapure's [Complaint's author] reply, May 28, 2018
Please consider toll-free number
Channaviresh Mamdapure's [Complaint's author] reply, May 28, 2018
Do you wants bike details so Please find from your side with details of bike number.
MH 14 FE 1016/YAMAHA SZ RR
Yamaha Motor India Customer Care's response, May 29, 2018
Verified Support
Dear Channaviresh Mamdapure,

To assist you further, we request you to please escalate your query at yes@yamaha-motor-india.com or Call us at Toll Free Number: 1800-420-1600.

Regards,
Team Yamaha India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information