[Resolved]  Yamaha Motor India — I m complaining about my yamaha r3

Address:

Jammu, Jammu and Kashmir, 180004

To whom it may concern, sir i have bought a yamaha r3 bike 2018 model in april 2018 from royal yamaha motors, jammu and ever since i have bought it, the front shock absorbers of my bike are not performing well, they are giving a weird nose when they go down and come up, i have told this about my dealer and he said when the engineer comes from the company we will tell u and u can tell your complaint to the engineer, and the engineer comes from the company at the date 9/10/2018 and i had got a call frol the dealer and i had gone to the showroom at the above said date and the get my bike checked by the engineer and the engineer behaviour towards me was so unprofessional, he test rode the bike with me as a pillion and i was getting the noise even as a pillion but he said he is not getting any noise, he said these noise comes from the shocker, sir i have been driving bikes from the past 10 years and i had owned a lot of bikes in this span of time but none of them has given me this type of noise from the front shockers and u was so frustrated with the engineers reply and behaviour.
Hes said fine we will open your shockers and check them and when they open them they said that shocker oil was less in both the shockers and then they put some oil in the shockers and handed the bike to me but the noise was still the same.
My question to you sir is that, you are giving such services to your premium customers, in just sfive months my whole bike was opened, u just fir urself in my shoes and think, i want to get my shockers replaced in warranty, plz sir look into tvis this matter, u don’t know how we students get these premium bikes from our parents and you are giving such a pathetic service and reply, i just want my shocker to be replaced in warranty
And the name of the engineer who checked my bike was mr. Yashpal singh yash