[Resolved] Yamaha Motor India — ill behavior by the staff at the yamaha workshop,erragadda, hyderabad | |||||
I K.Pavan Asrith recently on 22/09/18 gave my bike for servicing at Venkatesha motors Yamaha service centre, Erragadda, Hyderabad, Telangana and they haven't washed after servicing saying that the washing motor has broken down and they have given me the commitment that they are going to wash my bike at any time during their working hours.So for that I have taken my bike for washing the very next week on 28/09/18 and they denied that there were many bikes to be washed after waiting for 15 long minutes breaching their commitment.So when I questioned them hardly and shouted at me back very rudely in front of other customers which was an insulat to me as a respectable person.Is that the way service staff behaves with their customers.Are they eligible to work and is this a kind of people recruited by Yamaha company.I really suggest my friends not to buy from Yamaha.Really disgusting behavior by the staff. Was this information helpful? | |||||
Nov 2, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Oct 01, 2018 Yamaha Motor India Customer Care's response Dear Pavan Asrith, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
3271
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
I demand take necessary action on service center and recall to further servicings.
TnQ
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha