[Resolved]  Yamaha Motor India — i'm complaining about service issue

Address:Lakshmipuram, Thiruvallur, National Highway 205, Chennai - Tiruttani Hwy, Avadi, Tamil Nadu 602024, 602025

We have bought a scooter yamaha alpha drump.. from starting itself we are facing some different sound from engine. 2 times we given service to Elite motor in chennai avadi, very bad service experince got frm elite mottor chennai . The manger behaving like very bad to customer.. if they are ready to buy more than 1 lakh bike means he s ready to respond. And after 4 serivice the issue not yet resolved, in the name of serivice they are just doing water wash and oil change they are not ready to see the issue what we had informed. Aftr the 4th serivce There the body of the bike all is open again we back to service center and informed he s cooly saiying sry sir we r forget to tight the nuts o[censored]r bikes ahm.. ths happend in SP mottor in Thiruniravur chennai. Kindly help to slove this issue immediately. Really fed up with ur service center. Attaching the video of sound which getting frm bike
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Aug 1, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
Yamaha Motor India Customer Care's response
Dear Unnikrishnan,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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