[Resolved]  Yamaha Motor India — Insurance payment of a new vehicle not made by the dealer

Purchased Yamaha Aerox 155 scooter from Shelar Yamaha Pune, and got the delivery in July 2022 with all documents.

Got letter from the bank in August that the insurance on the vehicle is terminated because the dealership failed to make the payment. Contacted the dealer hundred times, have not received any proper response.

Vehicle is now 3 months old and has been out of insurance for more than half the period.

Contacted Yamaha customer support, created ticket - REQ-14578
The request was closed without any intimation or resolution
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Nov 24, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2022
Yamaha Motor India Customer Care's response
Dear Mahesh !

We regret the inconvenience caused.
Please do coordinate with concerned Yamaha authorized dealership for further assistance and share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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