[Resolved]  Yamaha Motor India — Intentionally Key damaged by service center guy so customer have to change the Ignition Switch Lock

Address:

Opp. Forest checkpost Old Hasimara, P.o. Hasimara, Dist. Alipurduar WB

I had a little issue of falling the chain adjuster plate, so I went to the service centre in Hasimara " M/s Bikes 'u' like" I asked the guy to ride the bike once and do what is needed because the bike was making a little sound, the cause could be the chain adjuster plate, He rode the bike and suggested to change the Chain SPK kit, two bearings, Ball Roucher and puller chain. I trusted the guy as it is an authorized service center. So I approved the suggestions, They charged me Rs 3000. I have Yamaha fzs since 2013 and I have never taken the bike anywhere else than the authorized service center in Siliguri. So I was in complete confidence that the authorized service center in Hasimara will also provide the genuine service but the case here was completely different. It seems they damaged my key, before there was no issues on Ignition Switch Lock and now I cannot handle lock the bike and the ignition switch is also not working properly. when I noticed I can clearly see they damaged the key, I am uploading the pictures too. The handle is also not smooth like it was before the service, now I can feel the jolting on handle. I am deeply disappointed by the cheating technique they are applying so the customer will come back with an issue and they have no other choice then changing the entire part. I do not know what to expect here but the trust which Yamaha has build so far is crumbling like house of playing cards. Please advise what am I supposed to do 😊 Hope the concern person look into the matter.