[Resolved]  Yamaha Motor India — irresponsible service

Address:Malappuram, Kerala, 673638
Website:www.yamaha-motor-india.com

I consulted the service center with a missing problem (Loss of power) which is more evident in ascents. They told me that i have to replace the cylinder and piston. They also recommended to replace timing chain, padding, tensioner and i agreed. I lost my 6300 rupees. The problem is not solved. The bike is behaving like lack of petrol in ascents. Even on straight roads slight missing is there. During descents, there is some strange intermittent but not so loud sound from silencer. I would never consult yamaha service center. Local mechanics won't loot the customers. They will always first try to repair, not to replace everything as yamaha service center people do. I have kept the bike in service center for more than 15 days. Still no use.
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Sep 28, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Yamaha Motor India Customer Care's response
Dear Mohammed Shareef C,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Aug 04, 2018
Updated by Mohammed Shareef C
Username? what username? For what?
Complaint comments 

Comments

This is in form you that I rana pratap modal purchase in tanuska auto in barasat rayzr .purchase date 18may 2017. Till now not received tax token and number plate received. Please luck it this matter. Continues harassed
Phone number-[protected]
Yamaha Motor India Customer Care's response, Aug 28, 2017
Verified Support
Dear Subhajit day,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
I complaint for missing in bike, then i went for service in yamaha panipat service center, but problem remains same, again i went 3 times there but problem not resolved. Plz take necessary action again manipulation.
Yamaha Motor India Customer Care's response, Aug 28, 2017
Verified Support
Dear Sunil Sharma,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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