[Resolved]  Yamaha Motor India — irresponsible service managers, advisors and the management tool

Address:506001
Website:[email protected]

I have shown some issue wit the front suspension and the employees didn't have a look and says to come later.. Later without test riding just by scanning with their naked eyes said to change the interior parts of the suspension and later says that d parts r unavailable... Wasted my time alot... Money minded management.. Not taking the complaints too... Always trying to collect money just by replacing the parts without either trying to work on it...
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Sep 24, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2017
Yamaha Motor India Customer Care's response
Dear Rajeevmarka,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

My yamaha alpha scooty was accident in 17/6/17. the manaer of Distri yahama showroom told me that he will rectify it within 10 day.but it passed one month. every day he is telling me that the spare parts is not available .
it is true that yamaha company has no sufficient spare parts in market.
Yamaha Motor India Customer Care's response, Aug 23, 2017
Verified Support
Dear Saifuddinsun,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Dear Team,

12 days before i have met with a small accident and some parts of motorbike were damage and not arranged by service center from till date.

Please provide immediate solution.
Yamaha Motor India Customer Care's response, Aug 23, 2017
Verified Support
Dear Nipun Angra,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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