[Resolved] Yamaha Motor India — issue with new fascino | |||
Dear yamaha team, I had purchased fascino from your vadodara nizampura branch in the month of july 2017. Now the back wheel of the vehicle is getting very hot after a drive. Average of the vehicle is coming to less than 30 kms per hour. Back wheel is getting too hot during a ride. Please suggest what should be done. Showed to your nizampura service center 02 times but they are not at all resolving the core issue saying all false statements. Please suggest how should the issue be resolved. Who will be responsible if a fire occurs during driving due to the hot wheel issue or if anything happens due to this issue & if something happens to us. I opted for yamaha as yamaha is a good brand but this type of poor services & ignorance of customers by your authorized dealers in vadodara gujarat. Please treat this issue as most urgent & give me a suitable solution as this type of issues are due to technically reasons and poor manufacturing. Hence please take back the vehicle & refund me the full amount. Please contact me on +91 [protected]. With regards, Mithun pillai [protected] Was this information helpful? | |||
Dec 1, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Oct 31, 2017 Yamaha Motor India Customer Care's response HI, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
 2 Comments | |||
Comments
Dear Yamaha Team,
with reference to my earlier compliant regarding Fascino Scooter. Please find my scooters details for your ready reference.
MODEL : FASCINO
CHS / FRAME No. : ME1SED-126H0066415
ENGINE No. : E3Y3-E0137636
PURCHASED ON 20.07.2017
REG NO. GJ-06-LA-6267
Please treat this issue as MOST URGENT & give me a suitable solution as this type of issues are due to technically reasons and poor manufacturing.
Hence please take back the vehicle & refund me the full amount.
Please contact me immediately with a suitable solution on +91 [protected].
with reference to my earlier compliant regarding Fascino Scooter. Please find my scooters details for your ready reference.
MODEL : FASCINO
CHS / FRAME No. : ME1SED-126H0066415
ENGINE No. : E3Y3-E0137636
PURCHASED ON 20.07.2017
REG NO. GJ-06-LA-6267
Please treat this issue as MOST URGENT & give me a suitable solution as this type of issues are due to technically reasons and poor manufacturing.
Hence please take back the vehicle & refund me the full amount.
Please contact me immediately with a suitable solution on +91 [protected].
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Thank you
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha