[Resolved]  Yamaha Motor India — I've received defective yamaha ray zr from yamaha

Address:

Chennai, Tamil Nadu, 600001

I've purchase one yamaha ray zr bike from anna nagar showroom chennai. When i started driving bike i noticed some issue on the bike disk. I've visited the service center and they informed that this might be the issue with the disk break, during the first service, i'll sort it out.

After that i've given service on 29/08/2018 at perungalathur service center. On that day evening, they called me and said that this is an issue with the bike suspension, i'll change it by tomorrow.

On 30/08/2018, i'll called them for the bike. They informed that this is a manufacture defective and we've escalated this issue to yamaha, engineer will check and replace it.

After that there were no response from them. Today, i've visited the service center but there are telling the same story.

I insisted them to give the bike immediately, within 30 minutes they changed the bike oil and generated the bill. I've successfully saved my bike from them by paying the bill for non servicing.

They haven't repaired or replaced my bike.

I've sent an email to yamaha 3 days before till now, i haven't received any update from yamaha.