[Resolved] Yamaha Motor India — Looted | |||
Hi, Service station - adarsh yamaha, f-26/4 okhla industrial area, new delhi 110020 Invoice # - 789 Dated[protected] Job cars # - 1819 Mechanic name - shabbir Auditor - mr. Jha Tin - [protected] My bike was in condition to get some engine work since it was not taking the self. I went to above mentioned service centre and asked them to fix the bike, they checked and said that they do not have parts available and it will take a week or so to get the parts and side by side they have asked me to get the bike service and it will fix the problem temporarily, so i went ahead and asked them to get the service done and they asked me deposit advance money for the reaming bike parts which will take a week or so. I paid rs2377.00 + rs 5000.00 (Advance deposit) and its not been more than 15 days of service and guess what my bike engine seized yesterday and cherry on the top they still do not have complete parts yet. I went to service station and they guys were helpless. So pathetic environment. I want my full refund of rs 7377.00. I swear if i do not get the refund of full amount than i am gonna file a case against cheating with customer for the service promised. Was this information helpful? | |||
Jul 2, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support May 29, 2017 Yamaha Motor India Customer Care's response Dear Mahendra Thapa, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
 2 Comments | |||
Comments
I bought a Yamaha fascino on March 31st 2017 from Rajpal Yamaha in Pune.
The showroom now has closed down and we have not got the vehicle number the tax has not yet been paid and its been almost 2 months.
I am writing to you so that you can take some action or else will ahve to move to consumer court. My phone number is [protected]
The showroom now has closed down and we have not got the vehicle number the tax has not yet been paid and its been almost 2 months.
I am writing to you so that you can take some action or else will ahve to move to consumer court. My phone number is [protected]
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Pathetic service end to end.
Regards,
Mahendra Thapa
[protected]