[Resolved]  Yamaha Motor India — Low quality of spares and improper response by Yamaha dealers

Address:

sree kanna yamaha motors, dindigul

Bought a yamaha FZs version 3 in dindigul M/S sree kanna yamaha showroom on Aug 2021. The customer service & technical service of the dealer is worst since buying. we have given our bike for third service and after completed service, Air got leaked on my both tubeless tires, getting deflated frequently and immediately i took my bike to the dealer where i bought and conveyed the same. firstly the dealership personals never mind about my complaint and bike. gave irresponsible answers and behave & misbehaved utter useless words. and finally the owner of the dealership agreed to replace my tires as it comes under warranty.my bike tires are dismantled and parked inside the dealership premises for past two weeks. tried to contact the dealership and also the called the toll free number[protected] to raise the complaint about the lethargic behavior of dealership but got shocking reply from complaint toll free number that the customer only have to contact the tire vendor for replacement and Yamaha dealership and Yamaha service wont take the responsibility and got both irresponsible behavior from both complaint call center and the dealership. currently the status of the bike is unknown and still parked inside the dealership premises. kindly resolve. only 1600 kms of bike run done and every time i go for service they replace some spares and tell me that the spare got repaired. the same i conveyed to the feedback call after every service but no response .even after registering complaint in toll free we reeceive a response that, we dont force you to buy bike from yamaha.