[Resolved] Yamaha Motor India — M-seal is pasted on my yamaha FZ bike Engine when I gave for 5th general service | |||
I purchased a FZ bike from Panache yamaha showroom, Marathahalli, karnataka in August 2020. Since from my first service to till now I am facing an oil leak issue from the engine. Every time I go for servicing they are keeping my vehicle for 2 to 3 days for servicing but later after some days again i can see the same oil leak issue from the engine. I don't know whether mechanical people are fixing the issue or simply giving my vehicle back by saying that my issue got resolved. Last week i went to Ashoka motors yamaha, mettuguda, secunderabad for 5th general service and i informed the same oil leak issue from the engine. They kept my vehicle for 3 days and they told it got fixed. I took my vehicle and again after 3 days i am facing oil leak issue from so many places from engine and they pasted M-seal in one of the place on engine. i asked the manager why they pasted M-seal on my engine and they are saying that they didn't pasted that M-seal. i asked the CC footage to check but they are not showing that footage. may be they have broken my engine while doing servicing and that's why they have pasted the M-seal on my engine. I am expecting to replace my bike I never expected this kind of service from Yamaha as it is a good reputed company. Hope i am expecting a positive response from your side. Was this information helpful? | |||
Dec 14, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Nov 12, 2021 Yamaha Motor India Customer Care's response Dear Sir, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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i have raised complaint but till now there is no response from the yamaha
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306