[Resolved]  Yamaha Motor India — Major issue was the pickup of my vehicle was not proper but the issue isn't resolved improper estimation was given without my co.

Address:1-106 Gandhi nagar ghatkesar 501301

The veichle was given on 22 april 2021 veichle details: Yamaha Rayz Ts08 EP7913, I have given my veichle concern was having a issue with pickup, they given a estimation of 3000 INR we were okay with that after 2 days when we went to receive our veichle, the veichle wasn't giving any pickup, and without my concern they given my veichle to outside mechanic, and with out my knowledge they have changed spare parts without approaching to me if my mobile wasn't reachable they need to call me again rather than doing things according to own decisions and not even showing the replaced spare parts and made an estimation bill of 6500 INR and when we approach asking they were using unparlimentary language, we need a immediate action to be taken or else we will approach consumer court.
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Aug 12, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2021
Yamaha Motor India Customer Care's response
Dear Smurna,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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