[Resolved]  Yamaha Motor India — (M/s VENKATESHA MOTORS .ERRAGADDA, NEAR GOKUL THEATRE , HYDERABAD is charging extra money intentionally

Address:hyderabad

Dear Sir,

My Name is Manjula Pokala and i purchased Yamaha RayZr scooter on 3/11/2020 at M/s VENKATESHA MOTORS .ERRAGADDA, NEAR GOKUL THEATRE, HYDERABAD .as per below

Total Vehicle Cost on road is : 91, 716/-
below is the break up:

Ex show room : 76.350/-
insurance is : 6030/-
Road tax is : 7780/
RTA and Temporary Regi Charges: 1500/-

They they agreed to provide free accessories due to festival like body guard nd seat cover, rubber sheet ---etc

after having discussions we not not opted /not taken insurance since outside pricing and your pricing the difference is 2000/- Inr, we have done ourself and we took the delivery.

And finally we paid of 86, 641/- in cash ( please find attached receipts for your reference and action )

After the delivery we have checked the bills and we are surprice that being MNC company of yamaha and their dealer network is cheating the peoples like this ?shocking for me ...

we found below breakup ( please see the attached bills for your reference)
Initially they gave quotation as per

Ex show room : Invoice No: 1166/20-21 -________76, 350/-
Registration fee: 300/-
smart Card fee- 200/-
service charge: 200/-
postal charges - 35/-
Road Tax paid : 7865/
_____________________
Total : 84950/-as per bills
I paid : 86641/-
_____________
Difference : 1691/-
_________________

Now the question there is difference of amount of 1691 why your yamaha dealers are charging more, i visited your show room and they are very adamant and not giving proper answer .? How you are entering these these dealers, its reputation of YAMAHA INDIA...

Now we purchased the scooter based on the reputation of YAMAHA motors only and why your channel partners are cheating like this ?

I strongly belive that yamaha motors is responsible, what ever is happened with me .

As a customer i need your response and if i don't get answer from your team, it will be shared in social media for sure .

I am totally unhappy with your dealer approch and cheating the peoples like this ...finally we need 1691 /-inr at any cost ...

pls find all documentary evidence for your reference.
___________
Regards,

Manjula Pokala
Managing Partner
Green Air Tech Solutions,
Off.: NO. 1, Door No. 13-1-67/2A,
Opposite Chennari Kids School,
Mothi Nagar Extension, Erragadda,
Hyderabad, Telangana - 500018, India.
Phone No:[protected]
Mobile No. +91 [protected]/[protected]
Email: greenair.[protected]@gmail.com
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Aug 12, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2020
Yamaha Motor India Customer Care's response
Dear Manjula Pokala,

As per earlier your discussion with our customer care executive. We hope that your concern has been resolved. Please share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html

In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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