[Resolved] Yamaha Motor India — mt-15 engine oil leak | |||
Purchased bike in aug 2019 and first service done within a month. 2nd service was due on dec 2019. Before 2nd service engine oil started to leak, so raised complaint in the nearest service centre and ordered for oil seal during 1st week of december. 2nd service was due, but the service centre dint service my bike since they were waiting for the spare. Days started to pass and i was waiting for long. Hence approached another service centre and ordered for the same, but no use. Today its 5th feb 2020 and i'm yet to receive the spare. After lot of frustration i went to another service centre and they said engine warranty cannot be claimed as i have missed one service (2nd). I have ridden 1800 kms till now. The missing service was due to that particular service centre. This is the most pathetic service i have ever seen towards a customer. I'm completely annoyed about yamaha treating their customers. May be i should have never trusted these foreign makers. I'm clueless about what to do next?!! Was this information helpful? | |||
Mar 30, 2020 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Feb 06, 2020 Yamaha Motor India Customer Care's response Dear Sir, We regret for the inconvenience caused. We request you to please share your contact details with us to assist you further. Regards, Team Yamaha India Verified Support Feb 28, 2020 Yamaha Motor India Customer Care's response Dear Sir, We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected]. Regards, Team Yamaha India Verified Support Feb 28, 2020 Yamaha Motor India Customer Care's response Dear Sir, We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected]. Regards, Team Yamaha India | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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