[Resolved] Yamaha Motor India — My left mirror has been broken during the servicing of bike

shakirmt15

from Dhanbad, Jharkhand

Mar 19, 2022

Address:

Ara more, Wasseypur

My left mirror has been broken during the servicing of bike in service center, now the main thing is who and how will be going to compensate it, although is the fault of service center and Its been more than 2 week I am not responded to from any of the compensation.
Although when I call them what to do next they replied " remove the left side mirror and ride bike in one mirror, it is not necessary to use two mirror in bike", now the question is from YAMAHA MOTORS that if only one mirror is necessary then why you are providing 2 mirror in bikes?

Bike model : MT-15
Service center : Khemkha, Dhanbad (Jharkhand)

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May 1, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2022

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha