[Resolved]  Yamaha Motor India — New bike problem

Address:New Delhi, Delhi, 110006
Website:www.yamaha-motor-india.com

Dear yamaha...
I purchased my bike on 14th june 2016, from purchased date to till now i faced so many problem in this bike like
1. Battery charging problem,
2. Silencer heating problem mechanic said battery not charged that’s why silencer heat,
3. Battery replacement after visit 4 different service stations,
4. Disk brake problem from the date of purchase then after before 3000 kms disc pad change,
5. Rear tyre not moving freely service center mechanic said "it's your wehem" (Misconception) but i repaired my tyre problem from local mechanic now my tyre moving freely.
6. Now my current problem is that my silencer heating again and bike not start on single self start it need lots accelerator then start, sometimes bike automatic off while running when accelerator reduce.
Tomorrow i visit service station again.
Now tell me what is my fault "had i done any mistake to buy yamaha product" or “this bike”. I heard lots of name of yamaha a product but in my case i faced so many problems against this. My cousin also have yamaha bike its running very good that’s why i plan to buy this. I think this bike is faulty between 2 services i visited service station so many times and service station is so far from my home.

Please do something it was better for me i purchased second hand bike against new bike.
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Nov 2, 2016
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2016
Yamaha Motor India Customer Care's response
Dear Avi Anjana,

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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