[Resolved]  Yamaha Motor India — new purchase

Address:East Singhbhum, Jharkhand

Sir
I have purchased one yamaha motor bike from your aar ess autocom dealer bistupur jamshedpur, but i am not satisfied with the dealers response i got hassared and mentally disturbed with the in appropriate information provided by the dealer the vehicle was not properly check before delivery beside my complete payment towards the said vehicle, i was asked to visit the service center at adityapur their response was also not satisfactory i waist my complete day due to dealers miscommunication. Its very shame that such a big brand name yamaha has such a poor response towards the customer.
With a hope that you can respond my complaint otherwise i will be bound to take the matter with appropriate forum.
Your customer.
Samiullah nasir.
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Sep 18, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
Yamaha Motor India Customer Care's response
Dear Samiullah Nasir,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Spare parts of fz resonator is not available in Hyderabad(miyapur and y-junction) what the service is providing to customers by the company, please try to provide good service to customers
Yamaha Motor India Customer Care's response, Sep 19, 2018
Verified Support
Dear Rajesh Kolluri,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha
Chain socket was gone with in 7000km. And water is going inside to the digital meter. Sand and water going inside to the indicators. Please make fast response.

Yamaha Motor India Customer Care's response, Sep 19, 2018
Verified Support
Dear Azmal Taj,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha

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