[Resolved] Yamaha Motor India — no data entry during free bike servicing on yamaha portal

Bhushan55

from Akola, Maharashtra

Address:

Pune, Maharashtra, 444023

I have done with first 4 free bike servicing from kings motors yamaha showroom, baner, pune 411045.
I came to my town for next 5th service but service man told me there is only 1st & 3rd service data entry present in yamaha portal & now they are not taking free service for my bike.
This is the serviceman job to ensure data entry for each customer.
Also due to that, my bike warranty period is collapse. Please add entry into yamaha portal so that i can do a 5th free service & also eligible to 2 years warranty period.

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Jul 12, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

Yamaha Motor India Customer Care's response Dear Bhushan,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Jul 06, 2018

Updated by Bhushan55 Details are provided as requested. Hope it will resolve early.
Thank u

Jul 09, 2018

Updated by Bhushan55 i have sent a mail & Its 4th day still i didn't get any reply ... Can anyone reply on it?