[Resolved] Yamaha Motor India — no response from yamaha head office, all are just show up | |||
I gave my fzs for servicing. They have replaced the parts which are good. I told them to replace the one 'oil seal' but they are done for both (I did not feel they have replaced the second one. Which is good). Another one 'chock cable', few days (Less than 10 days) back i used this, it's working fine (They have replaced this as well). The bill only they can understand. No proper info for replacing the parts. For paid service they charged some money, along with this they are charged for others as well. 1. Chain cleaning (They said it should be different from service) 2. Consumable, i don't know what is this. No answer from service station 3. Oil seal represent, not sure about this 4. Brake fluid c/p, (As of i know this will be under service price) They are not clean properly, after reaching the home my hands become completely oil and my point back side as well (My seating place on the bike), after the service still, i can see some mud on the engine and backside number plate down. I raised the issue almost one month back, still, i did not get any info/complaint number. Its only show up from yamaha. Guys don't go for yamaha. It's very bad at a service station and head office as well. The service station people will be talking very proud Was this information helpful? | |||
Oct 28, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Yamaha Motor India Customer Care's response Dear Kchandu5200, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
Add a Comment | |||
72%
Complaints
3270
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Post your Comment