[Resolved]  Yamaha Motor India — non availability of parts

I am a resident of sec -9 jind (Haryana) i have purchased fascino from jind agecy. At present the agency at jind is closed and i have to travel for service and other work at rohtak near about 70 km. I met with an accident and submitted my fascino scooty engine no. E3y4e0018837 for repair on 25/01/2018 at sai auto, delhi by pass road, rohtak (Haryana) but till date i am receiving the reply that parts are not available we have submitted order. It seems that i have puchased the scooty for paring in service centre. Very disappointed. Please do the needful.
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Mar 28, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I have given my Yamaha FZ 25 for service last 5 months my bike have not done any work and I have feed up with Yamaha service station and that staff in my life this is last bike I just fed up with service and Yamaha motors any more I am not going to use Yamaha worst service and worst care Good bye Yamaha
Yamaha Motor India Customer Care's response, Feb 15, 2018
Verified Support
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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