[Resolved]  Yamaha Motor India — not accepting extended free servicing book

Address:

Pune, Maharashtra, 411036

I bought my bike (Sr-rr 1.0) on 17-jan-2014 in banglore and in march 2015, i moved to pune city. I got extended free service book at the time of buying bike. Its been more than 3 years, though i have extended free service book, i am paying for paid servicing. Every time i go for service, they make some excuse and make me pay for paid service, no free service. They simply denied to accept the free service book in my first extended service in pune city. And i wonder how can be every time some part of my bike is damaged. Some times they asked to change or some times they don't even ask, they changed without informing me and add it into the bill and then i had to pay. Didn't even know they really changed that part or not. They have two different database for paid and free service. From last 3 years they are having my database in paid service record and after that they said its my fault only. Last december 2017, there were some old person, who said my extended warranty book is valid, but all the free services got lapsed, from next time i will get free service they said and gave 10-jan-18 my next service date, which was almost 15 days later why should i come back again after 15 days to get free service after make payment of paid service?. I did not create issue and complaint in yamaha, because i thought mistakes happens. But again today's morning, again same thing, they were not accepting free service book. Now i just got call from them that my service will be paid service, and cluth cable is damaged. I am really got irritated from this satav service center (In solapur road, pune). I asked them to give me hard copy of last 3 years bills. They denied. Every time they say new things, make new excuses and i had to pay more money. From now on, i won't go some authorized yamaha service center and never ever suggest someone to buy yamaha bike. These guys are pathetic. Either give me my money back (Extra amount i paid in last 3 yrs) or i will go to consumer forum and complaint there. And even if need do something else to teach them a lesson i will do that. Its not all about money which i lost, its also about the problems and mental tension i had. Its really irritating and bad experience. Take some action against them, please make sure that i get back my extra money which i paid in last 3 years because of their mistakes.