[Resolved] Yamaha Motor India — Not providing supplier invoice for RTO registration | |||
Hi team, I am a customer of Yamaha bike. I need supplier invoice for RTO registration. For this invoice I have contacted with dealer and company as well but they are not providing me a simple invoice they are making different excuses for this. I am following up for the invoice from 20 days and my RTO penalty is increasing day by day. I want to do complaint on Yamaha and i want to get register my bike from them and pay the fees and penalty. Please help me I am totally stuck in this. You can contact me on below mail Id if you want my contact number so I can share. Name Mohit Shukla E mail [protected]@gmail.com Regards, Mohit Was this information helpful? | |||
Jul 5, 2021 Complaint marked as Resolved I contacted Yamaha dealer many times but they always told me we are working your request will provide tomorrow and when I called next than same reason they told me still not getting any update. And when I complaint to the company they told me we have forwarded your query to concern team they will let you know within two working days but it's been 1 week to file a complaint in company same reason told me every time when I took the follow up I am taking follow through customer care number which is 18004201600 also from the mail but I haven't received any answer on mail. Company mail id is [email protected] and the dealer contact number is +91 76689 58809 and +91 70070 27859. Yamaha Motor India customer support has been notified about the posted complaint. Jul 05, 2021 Updated by Mohit.shukla I contacted Yamaha dealer many times but they always told me we are working your request will provide tomorrow and when I called next than same reason they told me still not getting any update. And when I complaint to the company they told me we have forwarded your query to concern team they will let you know within two working days but it's been 1 week to file a complaint in company same reason told me every time when I took the follow up I am taking follow through customer care number which is [protected] also from the mail but I haven't received any answer on mail. Company mail id is [protected]@yamaha-motor-india.com and the dealer contact number is +[protected] and +[protected]. Attached mail screen shot and last conversation with dealer.  Verified Support Jul 07, 2021 Yamaha Motor India Customer Care's response Dear Sir, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha Verified Support Jul 07, 2021 Yamaha Motor India Customer Care's response Dear Mohit ShuklaWe regret for the inconvenience caused. Your request has been forwarded to the concerned department for necessary action. In case of any query related to the status of your request please reach out at our Toll Free Number:[protected]. Regards, Team Yamaha India | |||
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