[Resolved] Yamaha Motor India — not responding to the customer

Suresh Pallath

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 91

From, koramangala bangalore, i had gone to the showroom (Perfect yamaha showroom koramangala 6 block) on 15 of february approximately 11 in the morning to buy a new vehicle and also to exchange the vehicle which i have, there was a executive i asked him about the details for exchange but he said the valuation person and the loan person wasn't available so they sent me back and again i went back yesterday and the said the same thing that the valuation person is unavailable, they said that he will come at 1 pm and again i went at 1pm even then they did not come and i gave my no telling that once he come please do call me but till this time i have not received a call from them. Is that a place for selling vehicle or is it kept for exhibition?, is this the way they deal with customer? Very poor and worst customer dealing service.

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Mar 26, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Yamaha Motor India Customer Care's response Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha