[Resolved] Yamaha Motor India — Not satisfied with product and service. | |||
I purchased a bike from yamaha in the month of april 2015, model is yamaha fz 21c-j, it has the engine warrenty of two years, when i took my bike there for first service they did'nt even remove the mud out of the parts of bike did'nt polish that good enough as well..in the second service i took my bike there i told them actually what happened, so that they can get to know about the condition of bike even one of them there took a test of my bike as well, by taking a test drive, i will be getting the invoice attached so that you also can get to know about what they repaired there in my bike.washing of my bike was again more than worse as before and now the the problem is its not getting started, i have already complained about that at the same yamaha outlet and service center by calling them. they asked me to call them back later on because none of their boys were available who can pick my bike from my home, because even i can't take that there.and when i tried to get in touch with them again they did'nt respond me, they are just ripping off the customers about the service and and product quality, is it what they promise about when they sell their products ? please help me out..you can reach me at [protected]. Was this information helpful? | |||
Complaint marked as Resolved
it did'nt get resolved moreover i recieved a call from indian consumer complaints forum asking for money to get the problem resolved within the amount i paid as bill there. Yamaha Motor India customer support has been notified about the posted complaint. | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
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India Yamaha Motor