[Resolved] Yamaha Motor India — Paint job Defect in brand new bike

Manjur Akhtar Khan

from Guwahati, Assam

Jun 15, 2022

Address:

Luit Yamaha Blue Square, Ganeshguri

I brought a new bike Yamaha R15 v4 wgp edition and found a paint job Defect. The colour was coming out of that part of bike. They later said they would change it. It has been 1 month and they say that the part takes time to deliver. Now they don't even respond to me. I didn't like the service because they are not even aware of my problem and didn't give me any proof regarding the claim of the paint job Defect.

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Jul 19, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Yamaha Motor India Customer Care's response Dear Manjur Akhtar Khan,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 9:30 A.M. to 6:00 P.M.

Regards,
Team Yamaha