[Resolved] Yamaha Motor India — panache yamaha and b finance | |||
I booked fz25 amd was informed a downpayment of 62500. I paid thr same and got the delivery. The remaining amount was financed and i expect it for the remaining 88000. I got a msg tht a loan is dispersed for 130000 and when asked he said that in the dp i paid they have taken 3 months pre emi. Which will be like i have to pay interest for the money tht i have given them.. I called the panache manager he understood tht it is an issue and asked for a days time.. Today they had called and informed tht they couldnt do much and i have to take the loan.. Why should i take the loan for 130000 and pay intereset when i have already paid 62500 as down payment. Hence i informed tht let me pay the entire amount and cancel the loan which they are not willing to do as well. I called yamaha helpline and spoke to ramya and was informed tht i should get this sorted with bussan finance.. I walked into yamaha sbowroom and was told it is yamaha finance. Fine i called the so called finance and spoke to the team leader viswa and he asked why didi sign the document. I tried explaining him and he was not willing to listen and wanted to let go off the call.. He promised a call back in5 min and said tht he will talk to the guy surinder the financr guy in panache and i am still waiting for the call. Can you plz help me sort this out. I am being cheated. Would be great if i cud get the contacts of higher officials in yamaha and bussan auto finance. Was this information helpful? | |||
Jan 3, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Nov 30, 2017 Yamaha Motor India Customer Care's response HI, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamah | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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