[Resolved] Yamaha Motor India — parts

chauhandilip

from Dombivli, Maharashtra

Address:

Thane, Maharashtra, 421203

In 2016 jan 15 i have purchase a new yamaha fz 2.0 after 9 month its suspension got leak i have given it for service in yamaha service center that is located in dombivali east near venkatesh petrol pump but they are saying that its rode needs to be change how can yamaha make such bad product that with in 9 months its parts getting damage i don't have much running with in 9 months the total running of my bike is 7k km. I just need to inform them to make better quality product i just got shock by hearing the issue.

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Dec 31, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Dec 11, 2017

Updated by chauhandilip I have made call on above toll free number they just said we are taking your request and thats all.They said company does not give warranty for that part

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Comments

projjwal mukherjee

from Kolkata, West Bengal

I have bought a yamaha sz rr 150 on two and half months ago but i did not get all necessary documents such as original pollution paper tax paper etc and number plate. That is too let. Plz take steps that i have collect my documents and number plate as soon as possible to the authorized yamaha agent in purulia city state west bengal.